Trigger - Typeform Submitted

This trigger adds a contact to a Journey when they submit a Typeform.


For other forms please use the Form Submitted trigger.

How to connect

Before you get started, you need to connect to Typeform in Settings:


Click "Connect to Typeform" and follow the login steps on Typeform's website.

How to setup a form

Drop the trigger and click "Setup New Typeform":


Select a form:


Map your form fields to the corresponding fields in Autopilot. Please ensure you map the email field as it is required to create a contact in Autopilot. We'll do our best to automatically map your fields, however sometimes you’ll need to search and find a more appropriate field. If you can't, you can add a new custom field:


How to create a Journey using your form

Now that your form is setup, you can use it in a Journey:  


We recommend connecting the following actions to your trigger: 

  • Add to List action, so you can easily access all contacts that have submitted the form (note that you will also be able to do this using a smart segment in an upcoming release).
  • Send Notification action, to alert your team via email or Slack when a new submission is received.
  • Send Email action, to send a confirmation email to the contact. Note that by default a contact can only receive an email once. Learn how to override this default for emails of this nature (i.e. transactional emails) here.

Please note that Typeform submissions will only be captured for forms selected on a trigger in a published Journey.


Do I need a paid "Pro" Typeform account to use this trigger?

No. It can be used with a free "Basic" Typeform account. 

When someone submits a form do they become a "known" visitor?

Not currently, no. Learn how a visitor goes from being anonymous to known here.

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