We currently impose a rolling rate limit on Segment requests of 2000 every 5 minutes. We only count identify and track calls towards this limit.
If you hit this limit you will see the following message in the Segment debugger:
"Segment hard limit reached. Please slow down your requests."
If you are hitting this limit, we recommend either:
- sending your requests in smaller batches; or
- if you are using Segment to add or update a large amount of contacts in Autopilot at once, using our bulk add contacts API method instead of Segment.